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Nicola Smith
HR Consultant & Managing Director
NCS HR Solutions is founded by HR professional Nicola Smith, who has a wealth of knowledge and experience supporting businesses in standalone roles and on a consultancy basis, in various sectors from telecommunications, manufacturing, finance, hospitality, health & social care, and charity sectors.
Nicola is a Business Management graduate and is CIPD qualified. Nicola has professional indemnity insurance and is a member of the Charted Institute of Personnel and Development (CIPD).
In founding NCS HR Solutions, Nicola brings together her comprehensive knowledge and practical insights, offering tailored HR solutions to meet the diverse needs of businesses across various industries. With a focus on professionalism, expertise, and a client-centric approach, Nicola stands as a trusted partner for organisations seeking to optimise their human resources strategies and drive sustainable growth.
NCS HR Solutions, under Nicola's leadership, embodies a commitment to excellence, integrity, and innovation in delivering unparalleled HR services to its valued clients.
Steph Underwood
HR Administrator & Business Development
Steph brings a wealth of experience as a seasoned HR administrator, providing invaluable support to both SMEs and corporate directors in navigating their people-related challenges.
With a solid background in recruitment, Steph has also played a pivotal role in assisting HR teams and independent HR consultants in enhancing their recruitment processes.
Notably, Steph's expertise extends to facilitating the attraction of high-quality candidates by bolstering employer brands and ensuring efficiency throughout the recruitment journey.
"The spirit of HR professionals is always about improvement and how to make things better whether we're talking about training, recruiting talent, developing benefit plans, looking at new HR tech tools or making HR processes more efficient. We are always looking at raising the bar and taking people or processes to the next level.
It goes without saying, but I love helping others and in HR there are many ways of doing it!"
Nicola Smith
"I really enjoy seeing businesses succeed whilst being able to support and help them with their 'want to pull my hair out' moments."
Steph Underwood